EMAAR VARIOUS JOB VACANCIES

The Technical Manager – Infrastructure Repair & Maintenance & Essential Services (IRM & ES) is mainly responsible for the management of all ‘Infrastructure Repair & Maintenance’ and ‘Essential Services’ across Emaar Community Management (ECM). However, the role will also have an overall responsibility for managing all technical aspects relating to Asset Management within ECM Operations. The Technical Manager reports to the Director, Technical Services, ECM.
The Technical Manager will work closely internally with Emaar Community Management teams including Emaar Projects, Facilities Management, Customer Care and externally with Consultants, Service Providers and UAE regulatory authorities such as Dubai Civil Defence, Dubai Municipality, etc. 











 PRINCIPAL ACCOUNTABILITIES:-

Operations Management:
•Provides technical input as necessary into all aspects of facilities management disciplines within ECM.
•Ensures that all ECM managed facilities are maintained at an optimum state and in compliance to UAE and local government regulatory requirements.
•Ensures the health and safety of all employees, residents, service providers and visitors in ECM managed facilities is managed effectively and prevent incidents.
•Manage delivery of technical projects such as major/minor rectification works.
•Delivers technical information to department personnel with accuracy and within given time constraints
•Attends meetings and gets involved with site supervision staff and field engineers.

Team Management:
•Manage the technical team members as assigned.
•Shares technical knowledge with peers and department members.
•Delegates work with clear work instructions and provide performance feedback to team members.
•Prioritizes and plans teams and own tasks to ensure they are completed within set deadlines.
•Promotes a development and growth culture within the team and assist the team in their personal development related to work.











Technical Services Management:
•Ensure that all Infrastructure related assets are well maintained and functional at all times.
•Manages PPM works for all Infrastructure assets including irrigation pumping stations, sewage pumping stations, firefighting pumping stations, etc.
•Manages planned and reactive maintenance on all infrastructure networks including sewage network, irrigation network, storm network and lakes interconnectivity.
•Ensure the lakes are maintained in good condition, free of contamination and pests.
•Manages the efficient operation of the sewage treatment plant.
•Manages handover matters including close scrutiny of complex technical systems such as sewage pumping stations, underground pump rooms etc.
•Monitors the statutory testing of services, such as fire alarms, firefighting systems, generators and other life safety systems.
•Monitors and audits contracts for fire alarm maintenance, generators and UPS systems, BMS, utilities and all other technical services.
•Operates equipment requirements analysis.
•Monitors and audits outsourced service providers.
•Reviews relevant environmental matters.
•Writes brief documents and specifications on all technical matters.
•Authorises works from a technical feasibility perspective.
•Manages handover matters including close scrutiny of complex technical systems such as gas or fire suppression etc.
•Assists in writing specifications and documents relating to technical issues that affect asset management e.g. infrastructure facilities.
•Ensures connectivity of all ECM communities to Dubai Civil Defence 24x7 monitoring centre.
•Review the updates and revisions to the ‘DCD code of practice’ on regular basis and notify the management and community teams on any changes, updates, or new regulations.
•Ensure compliance to all UAE & local government regulations are maintained, testing and certification carried out.

Coordination:
•Liaises with all ECM communities and service providers to ensure all IRM services & essential services are in working order at all times.
•Compiles asset registers, where appropriate and development with outsourced consultants of life cycle information to predict future capital expenditure.
•Coordinates with all Service Providers and Community Management staff in order to effectively and accurately audit service provider’s performance.

Customer Services:
•Ensure that our internal customers are provided with timely resolutions to all technical related queries so that they could service the external customer expectations.
•Proactively ensure that Emaar customers are provided with timely resolutions to ensure they could reside in a comfortable & safe environment.


Qualifications

REQUIRED COMPETENCIES

•Minimum Graduate Degree. (Must)
•Minimum 8 years’ experience in a relevant technical role. (Must)
•Advanced knowledge of Infrastructure services and networks (Must)
•Advanced knowledge of Dubai Civil Defence “Code of Practice” & DM Guidelines. (Must)
•Good knowledge of NFPA/SFG20 and other relevant standards applicable to essential services. (Desired)
•Good knowledge of Green Building Regulations & Specifications.(Desired)


 SKILLS

•Excellent Technical skills in MS office and other common software packages.
•Ability to communicate clearly and effectively, both orally and in writing
•Advanced organisational skills and forward planning ability.
•Ability to resolve problems under pressure and be decisive keeping Emaar’s interest in mind.
•Flexibility and adaptability to execute the needs of the business.
•Shows good judgement in seeking the authority and the needs of business.
•Extremely self-motivated and team player.
•Ability to handle conflicts or challenging situations confidently.
•Ability to provide rational input in negotiations.
•Ability to provide coaching, feedback and on the job training when needed.
•Ability to utilize available resources effectively.
































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